Privacy Policy

Effective Date: April 7, 2026

Gradient Bridge, LLC (“Gradient Bridge,” “we,” “us,” or “our”) is a data and artificial intelligence consultancy that helps organizations transform unstructured data into AI-ready information. We understand that privacy is foundational to the trust our clients place in us, and we are committed to handling information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website, gradientbridge.ai (the “Site”), and through communications you send to us. This Privacy Policy applies only to the Site and direct communications with Gradient Bridge. Services provided to clients under engagement agreements, statements of work, or business associate agreements are governed by those separate agreements and are not covered by this Privacy Policy.

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

We may collect information you voluntarily provide to us, such as when you:

  • contact us by email
  • submit a contact or inquiry form
  • schedule a consultation through our scheduling platform (currently Calendly)
  • request information about our services

This information may include your name, email address, company name, job title, phone number, industry, and any other information you choose to include in your message or form submission.

Information Collected Automatically

When you visit the Site, we may automatically collect certain information about your device and use of the Site, including:

  • IP address (which may be anonymized or truncated depending on the analytics provider)
  • browser type and version
  • device type and operating system
  • referring website or source
  • pages viewed and interactions with Site content
  • dates, times, and duration of visits
  • general geographic location (derived from IP address)
  • performance and error data

We collect this information using cookies, analytics tools, server logs, and similar technologies as described in Section 3 below.

2. How We Use Information

We may use the information we collect to:

  • respond to inquiries and communicate with you
  • provide information about our services
  • schedule and manage consultations
  • operate, maintain, and improve the Site
  • understand how visitors use the Site and which content is most useful
  • monitor the performance, availability, and security of the Site
  • diagnose technical problems and optimize Site speed and reliability
  • prevent spam, misuse, fraud, or other unauthorized activity
  • comply with applicable legal obligations

We do not use information collected through the Site to train artificial intelligence or machine learning models. Information submitted through the Site is used solely for the purposes described in this Privacy Policy.

3. Cookies, Analytics, and Similar Technologies

We use cookies and similar technologies to support website functionality, measure traffic, and understand how visitors interact with the Site. Below is a summary of the analytics and technology providers we currently use or may use in the future:

Vercel Analytics and Vercel Web Vitals. Our Site is hosted on Vercel. Vercel may collect anonymized performance and usage data, including page views, web vitals metrics (such as load time and interactivity), and general visitor information. Vercel Analytics is designed to be privacy-friendly and does not use cookies for tracking. For more information, see Vercel's Privacy Policy at vercel.com/legal/privacy-policy.

Google Analytics. We may use Google Analytics to collect and analyze information about Site traffic and visitor behavior. Google Analytics uses cookies to collect information such as your IP address (which may be anonymized), browser type, pages visited, time spent on pages, and traffic sources. Google may also use this data in accordance with its own privacy policy. You can learn more about Google Analytics data practices at policies.google.com/technologies/partner-sites and opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On available at tools.google.com/dlpage/gaoptout.

Calendly. We use Calendly to manage consultation scheduling. When you book a consultation, Calendly may collect information you provide in the scheduling form, including your name, email address, and responses to intake questions. Calendly's use of your information is subject to Calendly's own privacy policy, available at calendly.com/privacy.

Future Analytics and Marketing Tools. We may in the future use additional tools for purposes such as email marketing (e.g., Mailchimp, ConvertKit), customer relationship management (e.g., HubSpot), heatmapping and session recording (e.g., Hotjar, Microsoft Clarity), or advertising measurement. If we add tools that materially change how we collect or process personal information, we will update this Privacy Policy accordingly.

Your Cookie Choices. You can usually control or disable cookies through your browser settings. Most browsers allow you to block or delete cookies, set preferences for specific websites, or browse in a private or incognito mode. Disabling cookies may affect certain Site functionality. Where required by applicable law, we will obtain your consent before placing non-essential cookies.

4. How We Share Information

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

We may share information in the following limited circumstances:

  • Service providers. We may share information with vendors and service providers that help us operate the Site or our business, including providers of hosting, analytics, scheduling, email, and communications services. These providers are authorized to use your information only as necessary to provide services to us.
  • Legal requirements. We may disclose information when required by law, regulation, legal process, or enforceable government request.
  • Protection of rights. We may disclose information when we believe disclosure is reasonably necessary to protect the rights, safety, or property of Gradient Bridge, our visitors, or the public.
  • Business transactions. In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change by updating this Privacy Policy.

5. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • respond to your inquiries and maintain communication records
  • fulfill our business and operational needs
  • comply with legal, accounting, or tax obligations
  • resolve disputes and enforce our agreements

Automatically collected usage and analytics data is retained in accordance with the settings and retention practices of the relevant analytics or service providers. For Google Analytics, the default data retention period is 14 months, which may be adjusted. Vercel Analytics data is retained in accordance with Vercel's data retention practices. We periodically review retained data and delete information that is no longer necessary for the purposes for which it was collected.

6. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect the information we collect from unauthorized access, use, alteration, disclosure, or destruction. These measures include the use of encrypted connections (HTTPS/TLS), access controls, secure hosting infrastructure, and authentication protocols for our email systems (SPF, DKIM, and DMARC).

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Artificial Intelligence and Automated Processing

Gradient Bridge provides AI and data consulting services to its clients. However, information collected through this Site is not processed by artificial intelligence systems, used to train machine learning models, or subjected to automated decision-making that produces legal or similarly significant effects.

Client engagements involving AI tools, data processing, or automated systems are governed by separate agreements between Gradient Bridge and the client, which address data handling, security, and compliance requirements specific to each engagement.

8. Your Rights and Choices

You may choose not to provide certain information to us, but doing so may limit your ability to contact us, schedule a consultation, or use certain features of the Site.

Depending on your jurisdiction, you may have the right to:

  • access the personal information we hold about you
  • request correction of inaccurate personal information
  • request deletion of your personal information
  • object to or restrict certain processing of your personal information
  • withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@gradientbridge.ai. We will review and respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.

9. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Categories of personal information collected. In the preceding 12 months, we may have collected the following categories of personal information: identifiers (such as name and email address), internet or electronic network activity information (such as browsing history and interactions with the Site), and professional or employment-related information (such as company name and job title).

Sources of personal information. We collect personal information directly from you (such as when you contact us or schedule a consultation) and automatically through your use of the Site (such as through cookies and analytics tools).

Business or commercial purposes for collection. We collect personal information for the purposes described in Section 2 of this Privacy Policy, including responding to inquiries, operating and improving the Site, and ensuring Site security.

Categories of personal information disclosed. We may disclose identifiers and internet activity information to service providers for the purposes described in Section 4.

Sale and sharing. We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

Your California rights. Subject to applicable law, California residents have the right to: know what personal information we collect, use, and disclose; request deletion of personal information; correct inaccurate personal information; and not be discriminated against for exercising these rights.

To submit a request, please contact us at privacy@gradientbridge.ai. We will verify your identity before processing your request and respond within the timeframes required by applicable law.

10. International Data Transfers

Gradient Bridge is based in the United States, and information collected through the Site is processed and stored in the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

These jurisdictions may have data protection laws that differ from those in your jurisdiction. By using the Site, you acknowledge and consent to the transfer of your information to the United States and other jurisdictions as described in this Privacy Policy.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland and have questions about international transfers, please contact us at privacy@gradientbridge.ai.

11. Healthcare and Regulated Industry Clients

Gradient Bridge serves clients in healthcare, life sciences, legal, and other regulated industries. This Privacy Policy governs only the information collected through the Site and direct communications with Gradient Bridge.

Information provided by clients in the course of a consulting engagement — including any protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA), confidential legal materials, or other regulated data — is governed by the terms of the applicable engagement agreement, business associate agreement (BAA), or other contractual arrangements between Gradient Bridge and the client.

If you have questions about how Gradient Bridge handles regulated data in the context of a client engagement, please contact us at privacy@gradientbridge.ai.

12. Third-Party Links and Services

The Site may contain links to third-party websites, platforms, or services that are not operated or controlled by Gradient Bridge. This includes, but is not limited to, scheduling platforms, social media profiles, and external resources.

We are not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review their privacy policies before providing any information to them.

13. Children's Privacy

The Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from individuals under 16. If you believe that a person under 16 has provided personal information to us, please contact us at privacy@gradientbridge.ai, and we will take appropriate steps to delete the information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. If we make material changes, we will post the updated version on this page and revise the Effective Date above. We encourage you to review this Privacy Policy periodically.

Your continued use of the Site after any update constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise your rights, please contact us at:

Gradient Bridge, LLC
Email: privacy@gradientbridge.ai
Web: gradientbridge.ai