Terms of Service

Effective Date: April 7, 2026

Welcome to the website of Gradient Bridge, LLC (“Gradient Bridge,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, gradientbridge.ai (the “Site”). Please read these Terms carefully before using the Site.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use the Site.

1. About Gradient Bridge

Gradient Bridge is a data and artificial intelligence consultancy that helps organizations in regulated industries — including law firms, healthcare organizations, and life sciences companies — transform unstructured data into AI-ready structured information. The Site provides general information about our services, expertise, and how to contact us.

2. Use of the Site

The Site is provided for informational purposes. You may use the Site to learn about our services, contact us, and schedule consultations through our third-party scheduling platform (currently Calendly).

You agree to use the Site only for lawful purposes and in a manner consistent with these Terms. You agree not to:

  • use the Site in any way that violates applicable federal, state, local, or international law or regulation
  • attempt to gain unauthorized access to any part of the Site, its servers, or any systems or networks connected to the Site
  • use the Site to transmit or send unsolicited or unauthorized advertising, promotional materials, spam, or any other form of solicitation
  • use any automated system, including bots, scrapers, or crawlers, to access the Site for any purpose without our express written permission
  • introduce any viruses, malware, or other harmful material to the Site
  • interfere with or disrupt the operation of the Site or the servers and networks that host it
  • impersonate or attempt to impersonate Gradient Bridge, a Gradient Bridge employee, another user, or any other person or entity
  • collect or harvest any personal information from the Site, including email addresses, without our consent

We reserve the right to restrict or terminate your access to the Site at any time, without notice, for any conduct that we determine, in our sole discretion, violates these Terms or is harmful to Gradient Bridge, other users, or third parties.

3. Intellectual Property

All content on the Site — including but not limited to text, articles, case studies, graphics, logos, icons, images, data compilations, page layouts, underlying code, and the overall design and arrangement of the Site — is the property of Gradient Bridge or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

The Gradient Bridge name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Gradient Bridge. You may not use these marks without our prior written permission.

You may view, download, and print content from the Site for your own personal, non-commercial, informational purposes, provided that you do not modify the content and that you retain all copyright, trademark, and other proprietary notices contained in the content.

No right, title, or interest in the Site or any content on the Site is transferred to you by these Terms or your use of the Site. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

4. Consulting Services

Informational Purposes Only

The information provided on the Site — including descriptions of our services, methodologies, and areas of expertise — is for general informational purposes only. Nothing on the Site constitutes professional advice, a recommendation, or an offer to provide consulting services. You should not rely on information provided on the Site as a substitute for professional advice tailored to your specific circumstances.

Engagement Agreements

All consulting engagements with Gradient Bridge are governed by separate written agreements, such as Master Service Agreements (MSAs), Statements of Work (SOWs), engagement letters, or other contractual documents executed between Gradient Bridge and the client. These agreements define the scope, terms, deliverables, timelines, fees, confidentiality obligations, and other conditions applicable to each engagement.

In the event of any conflict between these Terms and the terms of a signed engagement agreement, the engagement agreement will control with respect to the applicable consulting engagement.

No Guarantee of Results

Gradient Bridge strives to provide high-quality services, but we do not guarantee specific results or outcomes from any consulting engagement. The success of any project depends on a variety of factors, including the accuracy and completeness of information provided by the client, the client's implementation of recommendations, and external circumstances beyond our control.

Regulated Industries

Gradient Bridge serves clients in healthcare, life sciences, legal, and other regulated industries. The handling of protected health information (PHI), confidential legal materials, or other regulated data in the context of a consulting engagement is governed exclusively by the applicable engagement agreement, business associate agreement (BAA), or other contractual arrangements — not by these Terms.

5. Third-Party Services and Links

The Site may contain links to or integrations with third-party websites, platforms, and services, including but not limited to Calendly (for scheduling consultations), analytics providers, and social media platforms. These third-party services are not under our control, and we are not responsible for their content, privacy practices, availability, or security.

Your use of third-party services is subject to the terms and privacy policies of those services. We encourage you to review the applicable terms and policies before providing any information to or through third-party platforms.

The inclusion of any link or integration on the Site does not imply endorsement, sponsorship, or recommendation by Gradient Bridge.

6. Privacy

Our collection and use of personal information in connection with the Site is described in our Privacy Policy, available at /privacy. By using the Site, you acknowledge that you have read and understood the Privacy Policy.

7. Disclaimers

THE SITE AND ALL CONTENT, INFORMATION, AND MATERIALS PROVIDED ON OR THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GRADIENT BRIDGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, GRADIENT BRIDGE DOES NOT WARRANT THAT:

  • the Site will be available, uninterrupted, secure, or error-free
  • the information on the Site is accurate, complete, current, or reliable
  • any defects or errors in the Site will be corrected
  • the Site is free of viruses or other harmful components

YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GRADIENT BRIDGE, ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH:

  • your access to or use of (or inability to access or use) the Site
  • any content, information, or materials on or available through the Site
  • any conduct or content of any third party on or related to the Site
  • any unauthorized access to or alteration of your information

THIS LIMITATION APPLIES WHETHER THE DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT GRADIENT BRIDGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF GRADIENT BRIDGE ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

9. Indemnification

You agree to defend, indemnify, and hold harmless Gradient Bridge, its members, managers, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

  • your use of the Site
  • your violation of these Terms
  • your violation of any applicable law or regulation
  • your violation of the rights of any third party

10. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or relating to these Terms or the Site shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

You agree that any legal action or proceeding arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in San Francisco County, California, and you consent to the personal jurisdiction and venue of such courts.

11. Dispute Resolution

Before initiating any formal legal proceeding, you agree to first contact us at legal@gradientbridge.ai to attempt to resolve any dispute informally. We will make reasonable efforts to resolve the matter through good-faith discussion within thirty (30) days of receiving your notice.

If the dispute cannot be resolved informally within that period, either party may proceed with formal legal action as described in Section 10 above.

12. Changes to These Terms

We may update or modify these Terms from time to time at our sole discretion. If we make changes, we will post the updated Terms on this page and revise the Effective Date above.

Your continued use of the Site after any update constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you should discontinue your use of the Site.

We encourage you to review these Terms periodically.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the invalidity of that provision shall not affect the validity of the remaining provisions, which shall continue in full force and effect.

14. Waiver

The failure of Gradient Bridge to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Gradient Bridge.

15. Entire Agreement

These Terms, together with the Privacy Policy and any applicable engagement agreements, constitute the entire agreement between you and Gradient Bridge regarding your use of the Site, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties regarding the Site.

16. Contact Us

If you have any questions about these Terms, please contact us at:

Gradient Bridge, LLC
Email: legal@gradientbridge.ai
Web: gradientbridge.ai